jilie Privacy Policy – How Your Personal Data Is Protected

What Personal Information Does jilie Collect and Why?

1. Information We Collect

When you register and use jilie, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your deposit and withdrawal transaction records, game activity history, and device or browser information when you access jilie.pro. Location data may be collected to confirm that you are accessing the platform from within the Philippines, as required by our licensing obligations. All information collected is limited to what is genuinely needed to provide you with a safe, functional, and compliant gaming experience.

2. How We Use Your Information

The personal data jilie collects is used strictly for the purposes of operating your account, processing deposits and withdrawals in Philippine pesos, and verifying your identity in line with anti-money laundering requirements. We use your contact details to send you important account notifications, security alerts, and updates about platform changes. Game activity data helps us improve the platform experience and detect any unusual or potentially fraudulent behaviour. We may use aggregated, anonymised data for internal analytics to understand how Philippines players interact with our games and services. We do not use your personal information to make automated decisions that would significantly affect your rights without human review.

3. Who We Share Your Data With

jilie does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and fraud prevention services — all of whom are bound by strict confidentiality agreements. In cases where Philippine law or a regulatory authority requires disclosure, we are obligated to provide the relevant information. If jilie undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. Outside of these specific circumstances, your personal information remains within jilie's controlled environment.

4. How We Keep Your Data Secure

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. All data transmitted between your device and jilie.pro is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our security team regularly reviews and updates our practices to address emerging threats relevant to online gaming platforms in the Philippines. You also play an important role in keeping your account secure — always use a strong, unique password and never share your login credentials with anyone. If you believe your account has been compromised, contact us immediately at [email protected] so we can take prompt action.

5. How Long We Retain Your Data

jilie retains your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically kept for a minimum of five years following account closure, in line with anti-money laundering legislation. After the required retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will process your request and confirm the data retention timeline that applies to your records. You may contact [email protected] at any time to ask about the specific retention period applicable to your account information.

6. Your Rights as a Philippines Player

Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request the deletion of your personal information held by jilie, subject to our legal retention obligations. You may also object to the processing of your data for certain purposes, or request that we restrict how we use it while a concern is being resolved. If you wish to exercise any of these rights, please send a written request to [email protected] and we will respond within the timeframe required by law. You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. jilie is committed to honouring these rights and will work transparently with you to address any concerns about your personal information.

7. Cookies and Tracking Technologies

jilie uses cookies and similar tracking technologies to improve your experience on jilie.pro, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features Philippines players use most, allowing us to make informed improvements to the site. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity across other websites.

8. Changes to This Privacy Policy

jilie may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When significant changes are made, we will notify you via a notice on the platform or by email to the address associated with your account. The effective date at the top of this page will always reflect when the policy was last updated. Continued use of jilie.pro after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how your personal data is being handled.